Resources for SMS that actually works
Published research on SMS marketing, compliance, and per-vertical workflows. Not gated PDF downloads — open, full-length, hyperlink-anchored content.
No downloads. No lead-gen forms. No fake download counts.
Most SaaS "resources" pages are lead-gen funnels: gated PDFs you trade your email for, with download counts that may or may not reflect reality. Ours isn't. Our research lives in our blog as full-length, indexable, hyperlinkable posts. Read it, link to it, cite it, share it — no form required.
Why? Gated PDFs were a 2010s tactic. In 2026, AI Overviews and Google's helpful-content updates downrank gated-content sites, and our customers told us they preferred open-web posts they could link to colleagues over locked PDFs sitting on their hard drive. So we made it open.
How-to guides
Implementation-level guides for getting SMS workflows running.
Complete Guide to SMS Marketing in 2026
A2P 10DLC compliance, 2026 benchmarks, segmentation that converts, RCS rollout, AI-orchestrated send-time optimization. ~17,500 words.
Read postHow to Reduce No-Shows with SMS Appointment Reminders (2026 Playbook)
Per-industry no-show costs, the cadence that works, vertical-tuned templates, TCPA + HIPAA compliance, waitlist automation.
Read postHow to Set Up Automated SMS Workflows
Step-by-step on building automated multi-message sequences with conditional logic, time-zone awareness, and consent handling.
Read postIntegration Guide: Connecting Texter with Your Tech Stack
Native CRM connectors, webhook patterns, REST API basics, and the architecture decisions that matter for SMS integrations.
Read postBest practices
Strategic and tactical patterns that materially change SMS results.
AI in SMS: 10 Workflows Real AI Replies Beat Keyword Templates (2026)
Most "AI-powered SMS template" content is variable substitution. Real AI in SMS is LLM-generated responses. 10 workflows where it materially outperforms.
Read postManaging Online Reviews: A Complete Strategy Guide
Review-request workflows, response patterns, monitoring, and how SMS-driven review acquisition outperforms email for service businesses.
Read postCustomer Service SMS Best Practices
Response times, sentiment escalation, AI triage, hand-off patterns, and the structural design choices that make customer-service SMS work.
Read postIndustry insights
Compliance landscape, ROI benchmarks, and channel-comparison research.
HIPAA-Compliant Texting in 2026: A Real Guide (Not Marketing Copy)
BAA mechanics, Privacy + Security Rule for SMS, what PHI can and cannot go in a text, state overlays (CMIA, HB 300, SHIELD, MHMDA), OCR enforcement.
Read postSMS vs Email Marketing in 2026: The Honest Decision Framework
Apple Mail Privacy implications, A2P 10DLC effects, the decision framework, industry-specific channel mixes, and what RCS is changing.
Read postThe ROI of Business Texting: Real Numbers
Verifiable industry benchmarks (open rates, CTR, conversion rates) and the categories where SMS materially outperforms email + phone.
Read postVertical playbooks
Industry-specific implementation guides. Each playbook covers the regulatory landscape, the workflows that work, and the native CRM integrations available.
Platform comparisons
Honest head-to-head writeups of Texter against the alternatives buyers actually evaluate.
Ready to put any of this into practice?
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