Delete Your Account
You have two options for permanently deleting your Texter account. Both lead to the same outcome; pick whichever fits your situation.
In the app (fastest)
Open Texter, then go to Settings → Account → Delete Account. Confirm the prompt and your account will be queued for deletion immediately.
Coming in the next app release. If your installed version doesn't have this option yet, use the form below.
By form (if you can't access the app)
Submit the form below and we'll process your request within 30 days. You'll receive a confirmation email when complete.
What gets deleted
- ✕Your account, profile, and login credentials
- ✕All messages you sent and received
- ✕All contacts you added or imported
- ✕All campaigns, appointments, and segments you created
- ✕Push notification subscriptions and device tokens
What we retain (and why)
Billing and transaction records
Retained per IRS / state requirements (typically 7 years). Required for tax reporting and chargeback dispute resolution.
Logs (anonymized)
Retained per the privacy policy retention schedule for security and abuse investigation. No personally identifying data after deletion.
Aggregate / anonymous usage metrics
Retained indefinitely. Not linkable back to you once your account is deleted.
Anything legally required to retain
Records under active subpoena, ongoing investigation, or other legal hold.
Timeline
Account deletion completes within 30 days of request. You'll receive a confirmation email at the address you submitted when the deletion is complete.